It is not surprising that Air New Zealand has been named as the world’s best airline. After all, they have been named as such for the past four years. This will be the fifth time in a row that they receive that title. AirlineRatings.com is the one who puts out the ratings for the top ten airlines.
After Air New Zealand, the second best airline in the world in Qantas. Singapore Airlines came in third, while Virgin Australia came in next. Japan Airlines came in tenth place.
So how does ArlineRatings.com calculate their ratings? There are thirteen things that they take into account. First of all, the airlines must have a minimum of a seven star rating record in safety to even be considered for the top ten. They also rely on reviews made by passengers. In addition, they look for the things that the airlines do to make their passengers feel comfortable, as well as things such as how old the airplanes they use are.
They make sure that premium economy class seats are high quality, and that business seats have flat beds. Basically, they make sure that there is a superb customer experience and that there is a customer service team that really cares about its passengers, their safety, and their comfort. Virgin Atlantic came in fifth, the only European airline to make the list.