Rick Smith is a visionary leader whose contributions to the corrections facilities cannot be underestimated. His unmatched leadership as the president and CEO of Securus Technologies, a prison technology company, has helped the company to maintain its leadership position in the industry. Under his leadership, Securus Technologies has developed innovative products and services using technologies that seek to keep both the public and the corrections agencies safe. The company offers incident management, public information, information management, investigation, verification and monitoring services to their clients. The Dallas, Texas-based company operates in Carrollton, Allen, Atlanta, and Georgia. They serve more than 1.2 million inmates and over 3,400 public safety, corrections agencies and law enforcement facilities. Securus’ solid presence in the market is a testament to Rick Smith’s commitment and expertise in the field. He joined Securus Technologies in 2008 as the chairman of the company.
Prior to working for Securus Technologies, Rick Smith worked for Eschelon Telecom, Inc. where he served in different positions, including being the chief financial officer, chief operating officer and president. Later, Smith was appointed the CEO owing to his accomplishments with the company. He had earlier spent two decades of his career at Frontier Corp where he rose through the ranks to serve as the president. He also rendered his services as the controller, chief information officer, and VP for financial management. In addition, Smith has worked for Midwest Telephone Operations as the vice president. Notably, Rick has a sound educational background. He holds an MBA and a Master’s degree in mathematics from the University of Rochester and the State University of New York at Brockport. He also holds an associate degree in electrical engineering from Rochester Institute of Technology and a bachelor’s degree in electrical engineering from the State University of New York, Buffalo.
Over the years, Smith has focused on helping inmates to connect with their loved ones while facilitating investigations and monitoring by correctional facilities. They provide communication devices that allow inmates to make calls, engage in video visitation, and email their loved ones. This way, they are able to connect with the outside world and adjust easily once they get released. The company’s efforts of preventing and solving crime have brought relief to correctional facilities. As part of their continued commitment to safety, Securus Technologies releases weekly service and product development proposals to facilitate the progressive prevention of crimes by law enforcement. To this end, the company receives numerous positive emails from clients who heap praises to their outstanding services. Commenting on the emails, Rick Smith said that Securus Technologies is driven by the desire to enhance safety since their main goal is to protect and serve the community. The overwhelming customer appreciation is a testament to their unique and effective customer service.